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SALES AND F&I ASSETS
FORMS
SKILL SHEETS
Sales Manual (v 3.25)
Monthly Sales Track
Mid-Month Review
Phones Self-Score Sheet
Shift Summary
Service Prospecting
Effective Voicemail
Orphan Owner Call #1
6A Problem Resolution
Visit Planning Sheet
Guest Sheet
Appointment Setting
Orphan Owner Call #2
Sight Unseen Appraisal
Prospecting - Birthday
Phone Objections (1)
Prospecting Service Appt.
Rates Too High
Inbound Call Script
Vehicle Acquisitions
F&I - Lines of Code
Follow-Up (previous visit)
Out of Warranty Call Script
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